personal attitude for a waiter/waitress

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The folioing attributes may help customer care,
- personal hygiene,
- knowledge of food and drink,
- punctuality,
- local knowledge,
-Personality,
Attitude to customers,
- memory
- honesty
- loyalty
- conduct
- sales ability
- sense of urgency
- customer satisfaction
- common sense
- sense of humor
- power of observation
- complaints